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Ameen Khan
Ameen Khan,
Category: Computer
Satisfied Customers: 6602
Experience:  Senior IT Support Specialist at Brookfield Asset Management
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I can't access my Google account. I created a new password a

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I can't access my Google account. I created a new password ***** few days ago but it isn't recognised now.
JA: What exactly are you having trouble accessing?
Customer: I want to renew my you=tube account as I've updated ffrom Windows 7 to 10 and lost everything.My Google account seemed to have gone too but I managed to renew it a few days ago but now it doesn't respond to my last password.
JA: What's the brand and model of your computer?
Customer: lenovoT410
JA: How long has this been going on with your computer? What have you tried so far?
Customer: Just a few weeks.I've spent a few minutes working on it.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Is this going to cost a lot?

Hi! My name is Ameen and I'll be assisting you. Secure Remote Assistance is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.

 

To answer your question ->

Okay - then the only option left is to report this login issue. Please fill out the form in the link below, enter as much details as possible to prove that you are the true owner of the Gmail account. On the 5th column provide the any social media link which is associated with your Gmail account. Then Google will verify your information and contact you later (1-3 days) :

https://support.google.com/accounts/contact/forum_ar_escalations

OR https://support.google.com/accounts/troubleshooter/2402620?hl=en&ref_topic=3382296

Thank you

 

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Let me know if you have any follow up questions. I am here to help you.

Ameen Khan and 2 other Computer Specialists are ready to help you
Customer: replied 4 days ago.
If you can, yes please
Customer: replied 4 days ago.
no hang on
Customer: replied 4 days ago.
no all right, go ahead