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Ameen Khan
Ameen Khan,
Category: Computer
Satisfied Customers: 7674
Experience:  Senior IT Support Specialist at Brookfield Asset Management
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I have just asked Talktalk to stop interfering with a

Customer Question

I have just asked Talktalk to stop interfering with a particular website I need access to, and instead of an answer, YES I have been asked to pay.
JA: What exactly are you having trouble accessing?
Customer: I manage an allotment site Growing Vegetables through https://manchesterallotments.azurewebsites.net. It is accessed through Internet Explorer and Microsoft Silverlight. I have reinstalled Microsoft Silverlight today, but I still could not access manchesterallotments etc because a flash sign showed me Talktalk thought the connection was a scam. i have asked that this is corrected immediately.
JA: When could you last open your Internet Explorer?
Customer: 2weeks ago
JA: Did you recently update your software or Operating System (OS)?
Customer: no
JA: Anything else you want the Software Expert to know before I connect you?
Customer: no, but please don't connect me to an invoice either
Submitted: 14 days ago.
Category: Computer
Expert:  Ameen Khan replied 14 days ago.

Hi! My name is Ameen and I'll be assisting you. Secure Remote Assistance is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.

 

To answer your question ->

​Follow the steps from this link below to allow this through the firewall

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Let me know if you have any follow up questions. I am here to help you.

Customer: replied 14 days ago.
I just wish for my system to work again to connect to http://manchesterallotments.azurewebsites.net
Expert:  Ameen Khan replied 14 days ago.

That is hosted on Azure, you would have to talk to Microsoft to white list them

Customer: replied 14 days ago.
I just wish for my system to work again to connect to http://manchesterallotments.azurewebsites.net What does white listing mean. I think
Expert:  Ameen Khan replied 14 days ago.

Whitelisting is to allow the IP address to pass through the servers, you can Chat with Microsoft - https://support.microsoft.com/en-us/contactus/?ln=en-us. They can help you with whitelisting