How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Ameen Khan Your Own Question
Ameen Khan
Ameen Khan,
Category: Computer
Satisfied Customers: 7525
Experience:  Senior IT Support Specialist at Brookfield Asset Management
101830517
Type Your Computer Question Here...
Ameen Khan is online now

I've forgotten my password to get onto gmail, no, yes I

Customer Question

I've forgotten my password to get onto gmail
JA: Are you logged into your Gmail account on any other devices?
Customer: no
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: yes I should have my mobile number when i first signed on
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 9 days ago.
Category: Computer
Expert:  Ameen Khan replied 9 days ago.

Hi! My name is Ameen and I'll be assisting you. Secure Remote Assistance is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.

 

To answer your question ->

Okay - then the only option left is to report this login issue. Please go through the wizard from the link below, enter as much details as possible to prove that you are the true owner of the Gmail account. On the 5th column provide the any social media link which is associated with your Gmail account. Then Google will verify your information and contact you later (1-3 days) :

https://support.google.com/accounts/troubleshooter/2402620?hl=en&ref_topic=3382296

If that doesn't work, then you can submit a request at https://support.google.com/accounts/contact/disabled2

Thank you

-------------

Let me know if you have any follow up questions. I am here to help you.