How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Ameen Khan Your Own Question
Ameen Khan
Ameen Khan,
Category: Computer
Satisfied Customers: 7634
Experience:  Senior IT Support Specialist at Brookfield Asset Management
101830517
Type Your Computer Question Here...
Ameen Khan is online now

My sub R61Y5yc0 is not effective,you are saying my sub is

Customer Question

My sub R61Y5yc0 is not effective,you are saying my sub is about to expire but i have only just paid but cannot instal as your instructions do not work
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: HP laptop
JA: What's the model and Operating System (OS) of your HP?
Customer: amd a8
JA: What have you tried so far with your HP? Have you installed any updates recently?
Customer: NO
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 9 days ago.
Category: Computer
Expert:  Ameen Khan replied 9 days ago.

Hi! My name is Ameen and I'll be assisting you. Secure Remote Assistance is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.

 

To answer your question ->

​Follow the steps from this link below

-------------

Let me know if you have any follow up questions. I am here to help you.