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Tech Expert
Tech Expert, PC Support Specialist
Category: Computer
Satisfied Customers: 6452
Experience:  Technical Support Engineer
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I cant get in to now tv, samsung q7 3 weeks, it works no

Customer Question

i cant get in to now tv
JA: What's the brand and model number of your TV? How old is it?
Customer: samsung q7 3 weeks
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: it works no problems
JA: How long has this been an issue with your Q7? What happened right before this?
Customer: 3 weeka was ok on a prevoius one
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Computer
Expert:  Tech Expert replied 7 months ago.

Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.
I am sorry to hear you are having trouble with your nowTV. Hopefully, we can get this resolved quickly.
May I know the exact issue which you are facing with nowTV?

Expert:  Tech Expert replied 7 months ago.

May I know if you are still connected with me?

Expert:  Tech Expert replied 7 months ago.

Hello, I noticed you haven’t had time to respond to my inquiry, so based on the information you have given me, this is the best answer that I am able to provide at this time. If this does not solve your issue, please feel free to come back and provide me with more information and I will do my best to help you find a solution.

If you are unable to access your nowTV account, click on the below link and follow the instructions to reset the password.