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Please note: If you get an offer for premium service please hold off on that for now. That offer is automatically generated by this website, not by me. I can offer you whatever is needed to solve your problem.
I'm sorry to hear you are unable to log in to your Apple account or iPhone. Please use the following link to reset your Apple ID password *****> https://iforgot.apple.com
If you don't know your Apple ID, you can easily search for it by clicking "look it up" on the link above. From there, simply enter your first and last name - along with the email address you believe is associated with the account. Once you obtain your Apple ID, go back to the link above for a reset.
Thank you very much for your time & patience while I typed up your response. Also, thank you for giving me the chance to help out today.
If there is anything else that I can help with today, please let me know. My goal is to provide excellent service to you!
Thank you,Robert_IT(Your friendly expert)