How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Rakshith A R Your Own Question
Rakshith A R
Rakshith A R,
Category: Computer
Satisfied Customers: 1309
Experience:  Customer support Engineer at Tanama Software PVT LTD
105058687
Type Your Computer Question Here...
Rakshith A R is online now

Dear i moved to uk and i forgot my gmail password, i dont

Customer Question

Hi dear i moved to uk and i forgot my gmail password
JA: Are you logged into your Gmail account on any other devices?
Customer: i dont remember because since i moved i did not have any of my devices with me
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: no no i told before i left everything in afghanistan
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no i just want my email to be recoverd
Submitted: 5 days ago.
Category: Computer
Expert:  Rakshith A R replied 5 days ago.

Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is Rakshith. I am happy to be assisting you today.

I am sorry to hear that you are having trouble login to your Gmail account. Hopefully, we can get this resolved quickly.

May I know the email address with which you are facing the issue?

Customer: replied 5 days ago.
Yes
Customer: replied 5 days ago.
Its is
Expert:  Rakshith A R replied 5 days ago.

May I know the email address with which you are facing the issue?

Customer: replied 5 days ago.
Customer: replied 5 days ago.
Expert:  Rakshith A R replied 5 days ago.

Thank you for the information. May I go ahead and try to reset the password to your email account?

Customer: replied 5 days ago.
Yes it want my phone number which is in afghanistan and now i m in Uk i dont have that number
Expert:  Rakshith A R replied 5 days ago.

May I know the last password which you have used to login to your email account?

Customer: replied 5 days ago.
I dont remember it was in 2018 long time ago
Expert:  Rakshith A R replied 5 days ago.

Do you have phone number ending with 28?

Customer: replied 5 days ago.
No that is what i said to u its in afghanistan and i m in uk
Expert:  Rakshith A R replied 5 days ago.

Thank you for your patience. I am sorry to inform you that, none of the recovery options on the file are available to recover the email account. However, I suggest you to submit the form using the below link to recover the Google account.

https://support.google.com/accounts/contact/disabled2

Even after submitting the form, if you are not able to recover the account, please use the below link to get connected with Google customer service, they will be able to help you to recover the account for you.

https://www.google.com/contact/

https://gsuite.google.co.in/intl/en_in/support/

https://support.google.com/accounts/?visit_id=637101149651356796-3968836491&rd=1#topic=3382296