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Tech Raksh
Tech Raksh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4598
Experience:  Customer support Engineer
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Dear i moved to uk and i forgot my gmail password, i dont

Customer Question

Hi dear i moved to uk and i forgot my gmail password
JA: Are you logged into your Gmail account on any other devices?
Customer: i dont remember because since i moved i did not have any of my devices with me
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: no no i told before i left everything in afghanistan
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no i just want my email to be recoverd
Submitted: 8 months ago.
Category: Computer
Expert:  Tech Raksh replied 8 months ago.

Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is***** am happy to be assisting you today.

I am sorry to hear that you are having trouble login to your Gmail account. Hopefully, we can get this resolved quickly.

May I know the email address with which you are facing the issue?

Customer: replied 8 months ago.
Customer: replied 8 months ago.
Its is
Expert:  Tech Raksh replied 8 months ago.

May I know the email address with which you are facing the issue?

Customer: replied 8 months ago.
Customer: replied 8 months ago.
Expert:  Tech Raksh replied 8 months ago.

Thank you for the information. May I go ahead and try to reset the password ***** your email account?

Customer: replied 8 months ago.
it want my phone number which is in afghanistan and now i m in Uk i dont have that number
Expert:  Tech Raksh replied 8 months ago.

May I know the last password ***** you have used to login to your email account?

Customer: replied 8 months ago.
I dont remember it was in 2018 long time ago
Expert:  Tech Raksh replied 8 months ago.

Do you have phone number ending with 28?

Customer: replied 8 months ago.
No that is what i said to u its in afghanistan and i m in uk
Expert:  Tech Raksh replied 8 months ago.

Thank you for your patience. I am sorry to inform you that, none of the recovery options on the file are available to recover the email account. However, I suggest you to submit the form using the below link to recover the Google account.

https://support.google.com/accounts/contact/disabled2

Even after submitting the form, if you are not able to recover the account, please use the below link to get connected with Google customer service, they will be able to help you to recover the account for you.

https://www.google.com/contact/

https://gsuite.google.co.in/intl/en_in/support/

https://support.google.com/accounts/?visit_id=*****************6-3968836491&rd=1#topic=3382296