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VanHilton M
VanHilton M,
Category: Computer
Satisfied Customers: 2601
Experience:  Computer Technician/ Sales Clerk at Roniel Jayectin
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It is my printer Epson L355 eco tank I keep getting pop up

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It is my printer Epson L355 eco tank I keep getting pop up box for no toner ink I cannot print but I have filled all the inks up
JA: What's the model of your printer?
Customer: L355 ecotank Epson
JA: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?
Customer: I have ink containers yes I can open lid
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No

 

 

Hi, I am VanHilton M Welcome to JustAnswer premium service, thank you for utilizing this service.

 

I will be assisting you to fix the issue you are having.

 

May I know what troubleshooting have you done?

 

 

How do I turn off low ink warning on Epson printer?

How to Stop the Remaining Ink Level Popup on an Epson

  1. Hover your cursor over the top-right corner of the home screen, select “Settings,” and then click “Devices and Printers.”
  2. Right-click the Epson printer and select “Printing Preferences.”
  3. Click the “Optional Settings” tab, and then click the “Monitoring Preferences” button.

 

For better understanding here the link: How to Stop the Remaining Ink Level Popup on an Epson | It Still ...

VanHilton M,
Category: Computer
Satisfied Customers: 2601
Experience: Computer Technician/ Sales Clerk at Roniel Jayectin
VanHilton M and other Computer Specialists are ready to help you
Customer: replied 7 days ago.
I cannot print at all troubleshooting just keen saying toner levels are low
Customer: replied 7 days ago.
o.k.
Customer: replied 7 days ago.
where are you have I lost contact

Thank you. Please go to; http://www.justanswer.com/remotedesktop/join.aspx?Session=18a93d27-0c34-427f-9ad8-6ee62d208af2 please also provide me your cell \ email in the private contact box beneath this chat. Thank you.

Customer: replied 7 days ago.
I am back on line again now

Okay

Customer: replied 7 days ago.
I am now printing but all print is pale blue ?

Did you try to unplug the cords and rest fo 10 minutes?

Customer: replied 7 days ago.
did you mean unplug the printer I have done this but still the same pale blue

Yes please can you do it for 10 minutes?

Customer: replied 7 days ago.
I have done this for 20 mins still the same pale blue

Open the lid, hold down the ink button. When the ink holder moves into position, lift up the lid to the cartridge that is 'out' of ink, then close it without removing the cartridge

Customer: replied 7 days ago.
I have done this ecotank ink bottles
Customer: replied 7 days ago.
p.s they are all full I filled them yesterday

Can you tell me exactly the error message?

Customer: replied 7 days ago.
printing o.k. but all pale blue

If the printer is turned on, the next, please press the reset button, hold for 5 seconds. Release the reset button and try again the same button, and then hold again for 3 seconds. release!!

Customer: replied 7 days ago.
Toner ink low

I think it's a hardware issue much better bring it to the local shop.

Customer: replied 6 days ago.
Thank you for trying to help with my printer I appreciate you did all you could unfortuneately this time it only partially worked but I would recommend you certainly I may buy another one as I have had this one 5yrs

You're welcome