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Tech Expert
Tech Expert, PC Support Specialist
Category: Computer
Satisfied Customers: 5520
Experience:  Technical Support Engineer
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Cant sighn in to my gmail ac. webb browser, all all, no

Customer Question

cant sighn in to my gmail ac.
JA: How do you usually access Gmail? On a phone or tablet, or through a web browser?
Customer: webb browser
JA: What troubleshooting have you tried?
Customer: all all
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Computer
Expert:  Tech Expert replied 6 months ago.

Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.
I am sorry to hear you are having trouble with your email account. Hopefully, we can get this resolved quickly.
May I know whom I am chatting with?

Customer: replied 6 months ago.
laurie
Expert:  Tech Expert replied 6 months ago.

Hi, laurie. I understand that you are facing the issue in login to your email account. If that is correct, I will be glad to help you in fixing the issue.

May I know the email address with which you are having an issue?

Expert:  Tech Expert replied 6 months ago.

May I know if you are still connected with me?

Customer: replied 6 months ago.
i am a pensioner and cannot afford all this mony why is it so hard to get my mail
Expert:  Tech Expert replied 6 months ago.

Click on the below link, enter the email address, click on NEXT and click on Try another way then follow the on-screen instructions. While resetting the password, make sure that you use a combination of upper case, lower case letters, numbers, and special characters.

https://accounts.google.com/signin/recovery

If you are unable to recover it, I suggest you get connected to Google customer service using the below links, they will be able to help you to recover the account from their end.

https://www.google.com/contact/
https://gsuite.google.co.in/intl/en_in/support/
https://support.google.com/accounts/contact/forum_ar_escalations