Ask a Computer Question, Get an Answer ASAP!
Hello. My name is Joseph. How can I help?
Sure. What is going on?
Ok, would you like me to remote in and take a look?
Have you tried and clear the cache with Chrome or set it back to default?
I can easily do this for you if you allow me to connect to your computer.
Yes, I understand.
I'm going to send you a Teamviewer link. Please click on it and it will download. After it downloads, run it and it will open a box. Please copy the info on the user id and password and send it to me in this text box.
It will download a program. Click on it and run it. Then send me the user id and password.
Ok, open up Edge or internet explorer and try the link there. Something is wrong with your version of Chrome.
Is your date and time right on the computer?
Goto Internet Options, click on advanced tab and scroll down to security.
Verify the following are checked:
Use TLS 1.0
Use TLS 1.1
Use TLS 1.2
Uncheck: Use SSL 3.0 !
If they are not then check them and click apply. Close the browser and open a new, then try to open the site.
Click the window icon and type internet options.