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Ameen Khan
Ameen Khan,
Category: Computer
Satisfied Customers: 7661
Experience:  Senior IT Support Specialist at Brookfield Asset Management
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I paid the é1, MiCROSOGT PRO, I reset the computer to

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Hi Pearl, I paid the é1
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: MiCROSOGT PRO
JA: How long has this been going on with your computer? What have you tried so far?
Customer: I reset the computer to factory settings on Monday, can you help recover the files ?
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no

Hi! My name is Ameen and I'll be assisting you. Secure Remote Assistance is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.

 

To answer your question -> From the drop down list, click Recover Unsaved Documents. The Open dialog box opens displaying a list of your unsaved recoverable Word documents. Select the Word document you wish to recover and click the Open button. ... Click the Save As button and save your Word document

​Follow the steps from this link below

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Let me know if you have any follow up questions. I am here to help you.

Customer: replied 6 days ago.
I GoT a message that I have insufficient memory

Then you should upgrade your memory on your PC to atleast 16GB

Pleasure assisting you. Thanks for allowing me to help you out today.

Ameen Khan,
Category: Computer
Satisfied Customers: 7661
Experience: Senior IT Support Specialist at Brookfield Asset Management
Ameen Khan and 4 other Computer Specialists are ready to help you
Customer: replied 6 days ago.
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Customer: replied 6 days ago.
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