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K Dismas
K Dismas, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 3053
Experience:  Developer/Programmer/Computer Technician
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I have just bought a Amazon Fire tablet but I can not

Customer Question

I have just bought a Amazon Fire tablet but I can not register it as it keeps coming back saying i have already have an account but as i have never had an account with amazon can not. understand how to get round this problem
JA: How old is your Fire?
Customer: we only bought it on Monday this week
JA: What have you tried so far with your Fire?
Customer: just trying to register it we managed to get on line ok but not register
JA: Anything else you want the Android Expert to know before I connect you?
Customer: o
Submitted: 7 months ago.
Category: Computer
Expert:  K Dismas replied 7 months ago.

Hello my name is ***** ***** JustAnswer,

I am really sorry for the trouble you are facing in right now

But I'm here and happy to assist you today.

Received a password ***** message or forgot your password? Reset your password ***** using the following link: Forgot Your Password

www.amazon.com/gp/css/account/forgot-password/email.html

  1. Make sure you're using your current Amazon account sign-in information and password.
  2. If you've forgotten your password, request a new one and try again.
Customer: replied 7 months ago.
i do not have an amazon account
Customer: replied 7 months ago.
that is the problem i do not have a amazon account to register my tablet