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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 59460
Experience:  Over 15 years of consulting to the IT industry
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How do I tune my Toshiba CT8533 Remote to my new Smart TV,

Customer Question

How do I tune my Toshiba CT8533 Remote to my new Smart TV
JA: What's the brand and model number of your TV? How old is it?
Customer: It is a Toshiba 43U5863DB smart UHD Series tv
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Only the Volume works along with the on of button, the menu button when pressed does not respond
JA: Anything else you want the TV Expert to know before I connect you?
Customer: Not realy
Submitted: 12 days ago.
Category: Computer
Expert:  Richard replied 12 days ago.

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

The remote is not programmable sorry, if you wish to use a one for all remote then I would recommend using this one.

https://www.amazon.co.uk/Logitech-Harmony-350-Remote-Control-Black/dp/B00KD5LBVY/ref=pd_aw_sbs_23_23?_encoding=UTF8&pd_rd_i=B00KD5LBVY&pd_rd_r=d1fe225b-f1d7-4d87-aab3-92285099d562&pd_rd_w=G4NvK&pd_rd_wg=nKwFn&pf_rd_p=0208d703-a674-4413-8899-c3889837d212&pf_rd_r=DXEBED7VZPZGF9BAJ72Y&psc=1&refRID=DXEBED7VZPZGF9BAJ72Y

Which will allow you to program it for all your devices so you can use it with one remote.

If you need anything else, please let me know.

Thank you

Customer: replied 12 days ago.
This is a brand new TV so the Toshiba remote should work
Expert:  Richard replied 12 days ago.

The remote only works with the TV it is sold with.

You mentioned a new TV, so this is a different one then the remote came with correct?