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Ricky- Expert Tech
Ricky- Expert Tech, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 3587
Experience:  5+ Years in IT Support
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I am unable to access my email, not at this time, Yes i have

Customer Question

I am unable to access my email***@******.***
JA: Are you logged into your email account on any other devices?
Customer: not at this time
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: Yes i have given my phone number***********JA: Anything else you want the Email Expert to know before I connect you?
Customer: MCAfee have recently done a security scan and I always seem to lose stuff after
Submitted: 11 days ago.
Category: Computer
Expert:  Ricky- Expert Tech replied 11 days ago.

Hi, my name is Ricky and I will do my best to help you today. You will need to go to this link and follow the instructions provided in order to reset your Outlook password: https://account.live.com/password/reset