How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Ricky- Expert Tech Your Own Question
Ricky- Expert Tech
Ricky- Expert Tech, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 5902
Experience:  5+ Years in IT Support
Type Your Computer Question Here...
Ricky- Expert Tech is online now

I am unable to access my email, not at this time, Yes i have

Customer Question

I am unable to access my email***@******.***
JA: Are you logged into your email account on any other devices?
Customer: not at this time
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: Yes i have given my phone number***********JA: Anything else you want the Email Expert to know before I connect you?
Customer: MCAfee have recently done a security scan and I always seem to lose stuff after
Submitted: 7 months ago.
Category: Computer
Expert:  Ricky- Expert Tech replied 7 months ago.

Hi, my name is ***** ***** I will do my best to help you today. You will need to go to this link and follow the instructions provided in order to reset your Outlook password: