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My name is David. Sorry to hear you are having trouble with your printer.
Since it was just recently working, I recommend a power reset as that will drain errors from memory and may resolve the issue. Unplug the YouView box power cord. Then leave the it for about 5 minutes to let all power drain. Then plug the YouView box power cord into a wall socket (not a surge protector or power strip). Then power it up and test to see if the issue is resolved.
My apologies for the miscommunication in that first line - I understand that you have a YouView box and the steps would still be the same as what I posted above.
Ok - I am standing by
Yes, after it starts up again, record a programme to test and see if it then works correctly
Hmmmm - was it completely started up when you tried to record?
Yes try it now.
If it still does not work you will need to perform a factory reset which should fix the problem however will wipe all data from storage.
I understand it can be frustrating. Try the factory reset first - that should clear the error and fix the problem.
You can keep the link open - this question will remain available for a few days in case you need further assistance.
You're welcome :)
You're welcome and glad I could help :)
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