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VanHilton M
VanHilton M,
Category: Computer
Satisfied Customers: 7338
Experience:  Computer Technician/ Sales Clerk at Roniel Jayectin
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I purchased a new xp-2105 printer from argos to replace my

Customer Question

I purchased a new xp-2105 printer from argos to replace my 355 it keeps rejecting my password ***** install
JA: What's the brand and model of your printer?
Customer: my***@******.***
JA: How long has this been going on with your printer?
Customer: now two days
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: about three months i have the lastest on my mac
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: i hope thats all
Submitted: 7 months ago.
Category: Computer
Expert:  VanHilton M replied 7 months ago.

Hi, I am VanHilton M Welcome to JustAnswer premium service, thank you for utilizing this service.

I will be assisting you to fix the issue you are having.

May I know what troubleshooting have you done?

Expert:  VanHilton M replied 7 months ago.

Without the information requested in my first/previous response, I can only give you a general answer, but I hope this helps. To do this, click the lock icon in the Users & Groups system preferences to authenticate, and then click the account you can't log into. In the account's settings, click the Reset Password ***** to change the account's password.