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Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 65262
Experience:  Over 15 years of consulting to the IT industry
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It seems my premium account has stopped and there seems to

Customer Question

It seems my premium account has stopped and there seems to have been a payment cock up via my accounts department please could you have my account reactivated using the same details as before?
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: HP Pearl
JA: How long has this been going on with your computer? What have you tried so far?
Customer: since back from Christmas!!
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: its not my computer, its the monthly payment for subscription for December was not taken and just want to have it re activated
Submitted: 6 months ago.
Category: Computer
Expert:  Richard replied 6 months ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please confirm the service this is for?

Thank you

Customer: replied 6 months ago.
No Richard its not, its a link given by linkedin to reactivate my payment and not this !!
Customer: replied 6 months ago.
Expert:  Richard replied 6 months ago.


Please use my link below to activate it again

Let me know how you go please