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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 59691
Experience:  Over 15 years of consulting to the IT industry
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An error has occured at some time with my amil, e Lunovo

Customer Question

An error has occured at some time with my amil
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: e Lunovo Windows 10
JA: How long has this been going on with your computer? What have you tried so far?
Customer: I cannot get thru to G Mail , or to sort out my E Mails
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I thinki need to get my Password ***** out
Submitted: 15 days ago.
Category: Computer
Expert:  Richard replied 15 days ago.

Thank you for your question. My name is Richard and I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
https://accounts.google.com/signin/recovery
Once the password is reset, try to sign into the account.
Please let me know exactly what happens
Thank you