Ask a Computer Question, Get an Answer ASAP!
Hi! My name is Ameen and I'll be assisting you. Secure Remote Assistance is NOT REQUIRED (But Helpful)
I am sorry you are having this concern, I will do my best to help you today.
To answer your question ->
That means that there is a disconnect in your internet line coming to your house from the outside cable box. To get this fixed, please call your internet cable company to dispatch a field tech to come and check an active internet line is coming into your house
I hope my answer was helpful to you and If you would like more assistance, feel free to message me back. I am here to help you.
Thank you. Please go to; http://www.justanswer.com/remotedesktop/join.aspx?Session=21ec4827-8cca-4265-9d65-bf6062da186d please also provide me your cell \ email in the private contact box beneath this chat. Thank you.