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Hi! My name is Ameen and I'll be assisting you. Secure Remote Assistance is NOT REQUIRED (But Helpful)
I am sorry you are having this concern, I will do my best to help you today.
To answer your question ->
Kindly use icloud to backup all your files and then reboot your iPad. Then go to Amazon and it should be in sync now
I hope my answer was helpful to you and If you would like more assistance, feel free to message me back. I am here to help you.
Hello my name is Darrell, I will be assisting you with your issue. Where you able to backup your IPad?
Try Apple support.
Reset Amazon password.