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Rei Guimmayen
Rei Guimmayen, Computer Support Specialist
Category: Computer
Satisfied Customers: 3119
Experience:  Microsoft Certified Professional
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Assistant: How can I help? I can not acces my e-mail since I

This answer was rated:

Assistant: Hello. How can I help?
Customer: I can not acces my e-mail since I forgot my password
Assistant: Are you logged into your email account on any other devices?
Customer: On fb on anoter phone. I must delete the account from that phone
Assistant: Do you have security questions or a phone number on file to help reset your password?
Customer: No, I have a recovery e mail but also that one I can not acces. My old phone is hacked.
Assistant: Anything else you want the Email Expert to know before I connect you?
Customer: No, I must know my password ***** the e-mail:***@******.***

Hi. My name is ***** ***** I will be assisting you today.

This is a common issue we see with Yahoo, rest assured this generally easily resolved.
If you do not have access to the recovery email or phone number on the account the only way to get this unlocked is via Yahoo Pro Support.
It’s $6 to sign up, you can contact them on:(###) ###-####or

Please let me know if you have questions.

Customer: replied 7 months ago.
I must pay again?

I am sorry but yes. Please keep in mind that this is Just Answer and is not affiliated with Yahoo.

Rei Guimmayen and 3 other Computer Specialists are ready to help you