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Rei Guimmayen
Rei Guimmayen, Computer Support Specialist
Category: Computer
Satisfied Customers: 3400
Experience:  Microsoft Certified Professional
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It’s not opening apps. When I click on an app it just

Customer Question

It’s not opening apps. When I click on an app it just flashes back to home page. I am trying to update 2 items in settings. 1 is a general update which is to be done later on tonight. 2nd is an apple update but tells me web page not available.
JA: When could you last open your software?
Customer: yesterday
JA: Did you recently update your software or Operating System (OS)?
Customer: as I said, there is an update to be done later on tonight.
JA: Anything else you want the Software Expert to know before I connect you?
Customer: just that iPad isn’t opening any apps for me. Thanks
Submitted: 7 months ago.
Category: Computer
Expert:  Rei Guimmayen replied 7 months ago.

Hi. Thank you for your question. My name is ***** ***** will be assisting you today.

I am sorry to hear that you are facing this issue with your Apps. That can be frustrating. I will try my best to assist you and hopefully we can have this resolved quickly.

To answer your question

To have this resolved. You need to update your iPad immediately. You don't have to wait tonight to have it updated.

Please follow the instructions from the link below to update your device.

https://support.apple.com/en-us/HT204204

Please let me know if you have questions.