I will do my best to assist you with your problem. As you have not replied, I will give you the best answer possible, with the information you have provided.
Provided you have an Amazon Prime account, you can download its movies and TV from Amazon Video to your tablet. Just tap into the movie or TV show you want, and then tap the download button.
Next, choose the download quality you want. A screen will pop up with your options and lets you know approximately how much space will be used. The lowest, Data Saver, takes up the least amount of space, while “Best” takes up more. Once you figure out the quality of the video you like, you can set it as the default, so this screen isn’t popping up all the time.
Head to your Video library > Downloads to access and remove all of the titles you’ve downloaded.
Like on other mobile devices, you can download Netflix content for offline viewing, too. If you’re a Netflix subscriber, launch the app and find what you want to watch, and tap the download icon next to the listing. You can’t download everything from Netflix, but there is a good amount available. If you only want to browse downloadable content, tap the menu button from the Netflix app and tap “Available for Download.”
You can manage the quality of videos you’re downloading from Netflix, too. Go to App Settings > Downloads and tap Download Video Quality and choose whether you want Standard or High quality.
Head to “My Downloads” to see what you have downloaded to your tablet. Here you can also see the size of each file which will help you decide which quality setting to use.
It has been my pleasure to help you today, please let me know If you need any other assistance.