Ask a Computer Question, Get an Answer ASAP!
Hello. Welcome to JustAnswer! I'm Sudipto and I'm happy to assist you today with your problem.I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Do you want to connect the Tablet to Internet?
Sorry for the late reply, please let me know the make and model of the tablet?
OK, when you try to connect it to the wifi network, what error message do you get?
Do you have any other device which is connected to the same wifi network?
I want to know if you have any other devices, like computer, phone etc. which is connected to that same wifi or not, facebook and instagram are apps not devices.
Hello Sir/Madam,Thank you for requesting Remote Assistance, your speaking with Rob and I will be tech support today. Could you kindly follow the link provided below and download the remote application onto your desktop followed by opening it?http://www.justanswer.com/remotedesktop/join.aspx?Session=a479da49-b5af-42fd-a601-9eafa4e68b11Once you have completed the above steps please can you let us know, should you require additional support to complete these steps please also let us know.We look forward to assisting you further.
Hi, I am VanHilton M Welcome to JustAnswer premium service, thank you for utilizing this service.
I will be assisting you to fix the issue you are having.
May I know what troubleshooting have you done?
I want you to off your router or modem after 6 minutes on it again, if not work do it twice.
Let me know if I can be of further assistance. Thank You.
I want you to off your new tablet and also off your router or modem after 5 minutes on the tablet and router or modem.
Try to connect your tablet to another wifi connection or hotspot, please.
Have you tried to reboot your tablet and try to connect again to wifi.