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Bing
Bing, Computer Scientist
Category: Computer
Satisfied Customers: 4918
Experience:  CISM / CISSP / MCSD / MCSE
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I have an issue, my P2P client is capped at 10mIb/s How do I

This answer was rated:

hello
JA: Hello. How can I help?
Customer: I have an issue, my P2P client is capped at 10mIb/s How do I remove that cap
JA: What device or product does this involve?
Customer: Azuz RT-AC1200G+
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: Mac-OS High sierra
JA: How long has this been going on with your computer? What have you tried so far?
Customer: one week
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No

Hi, my name is ***** ***** I will help you with your question today.

Are you able to access the Asus router's admin page?

FYI - it is Asus, not Azuz.

Customer: replied 7 months ago.
Hi, No I cant . I tried to access with the login details in my pack. Admin/admin but its not working for some reason

Are you the owner of the router?

Bing and 13 other Computer Specialists are ready to help you
Customer: replied 7 months ago.
Customer: replied 7 months ago.
Hello

Thanks for requesting remote assistance. What computer are you using at the moment?

Customer: replied 7 months ago.
Mac OS, high sierra

Please click below link from your Mac to download QuickSupport software, then advise the TeamViewer ID and password ***** downloaded and installed.

https://download.teamviewer.com/download/TeamViewerQS.dmg

Customer: replied 7 months ago.
Ok
Customer: replied 7 months ago.
ID:(###) ###-####Password: 1xmn48

Thanks. Connecting.

Customer: replied 7 months ago.
I reset the router

Cool.

Has your iMac connected to the Internet? I just called you again but failed to reach you.

Customer: replied 7 months ago.
Cant access internet now !!!

Do you have an iPhone? If yes, the number, please. Thanks.

Customer: replied 7 months ago.
Customer: replied 7 months ago.
00447838140398

All done. Traffic control was removed once the router was reset via the remote session.