Ask a Computer Question, Get an Answer ASAP!
Hi my name is Michelle and I will be the expert working with you today to help and resolve the problem you have posted.
You are at www.justanswer.com services.I am sorry to hear that you are having such trouble. I will try my best to help you out.
what is your gmail email address that you are unable to get signed into
Click here to start the remote session......http://www.justanswer.com/remotedesktop/join.aspx?Session=5a63cd82-a7ac-4f7c-94ce-f8ffea434dbaIn the page that opens you will see just answer remote desktop..scroll down the page and click on i agreeIt will download a file Elsinore screen connect exe at bottom of screenOnce its downloaded, open\run the file ..you can double click on it to run itOnce it starts to run it will ask do you want to allow the file to make changes...say yes to it
do you have a phone number ending with 30?
I have been waiting for you to remote connect but have not got any response from you
click on this link to start remote assistance
What Operating System (OS) is running on the computer? xp, vista, windows 7, 8 or 10 or Macos
let me know the phone number ending with 30
A text message with a 6-digit verification code was just sent to 087 251 1130
let me know the code
yes one moment please
do you have access to this email mer••••••••••••••••@gmail.com
let me know the phone number ending with 98 thats linked to your google account
which browser are you using to open gmail... chrome, firefox, internet explorer or edge.
open chrome.....click on the 3 dots on top right and click settings
in the settings page, check under manage passwords if your google account is listed
Google email account recovery totally depends on on the phone number or alternate email linked to the account
Google can't recover your account online because the alternate email mer••••••••••••••••@gmail.com , linked to account is not accessible and you have set a 2 step verification on the account.we have attempted to retrieve the stored password from the cache in browser but that option too is ruled out as passwords are not getting saved in browser.
so you may try to recover your google account again after 24 hours at below link:
but if that does not work, my suggestion would be to switch over to a new email as this one cannot be recovered without access to recovery email and there is no other way to recover the account
is the email listed for website accounts.google.com
you can clcik on the eye icon on right to view the password
you may try to recover your google account again after 24 hours at below link:
do not attempt today as that might lock the account