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VanHilton M
VanHilton M,
Category: Computer
Satisfied Customers: 4410
Experience:  Computer Technician/ Sales Clerk at Roniel Jayectin
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Morning. I had liquid cooling in my PC but the pump kept

Customer Question

Morning. I had liquid cooling in my PC but the pump kept jamming so I've swapped it out for the cooler master liquid ML240R (wish I did more research due to how annoying it has been installing it) when I have gone to turn my PC on it boots up fine but isn't sending anything to my monitor. Any ideas? I've cleared CMOS, unplugged RAM and plugged it back in
JA: What device has a bad screen?
Customer: Theres nothing else plugged in eg mouse, keyboard etc
JA: What Operating System (OS) are you running on your computer or device?
Customer: Windows 10
JA: Does your computer have an On-Screen Display button for brightness?
Customer: No
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No
Submitted: 18 days ago.
Category: Computer
Expert:  VanHilton M replied 18 days ago.

 

Hi, I am VanHilton M Welcome to JustAnswer premium service, thank you for utilizing this service.

 

I will be assisting you to fix the issue you are having.

 

May I know what troubleshooting have you done?

Customer: replied 18 days ago.
Hi. I've done all the things I said above. I've tried the display port I've tried hdmi I've tried straight from the mother board but the monitor won't pick it up
Customer: replied 18 days ago.
You can't connect, I'm on my phone..
Expert:  VanHilton M replied 18 days ago.

I want you to remove the power cord from the computer and long-press the power button for 60 seconds.

Customer: replied 18 days ago.
Ok
Expert:  VanHilton M replied 18 days ago.

If not work do it twice.

Customer: replied 18 days ago.
I've done it twice and it's still not working
Expert:  VanHilton M replied 18 days ago.

May I know is your master liquid fan is spinning when you turn on your computer?

Customer: replied 18 days ago.
Yea everything seems to be running fine
Expert:  VanHilton M replied 18 days ago.

Do you have a video card?

Customer: replied 18 days ago.
Yes a 1070 ti
Expert:  VanHilton M replied 18 days ago.

can you remove the video card and try to use only the motherboard video display.

Customer: replied 18 days ago.
Okay so I've taken it out and connected straight to the motherboard and still bo response
Expert:  VanHilton M replied 18 days ago.

Please swap your memory.

Customer: replied 18 days ago.
Should I leave the video card out aswel?
Expert:  VanHilton M replied 18 days ago.

Yes.

Expert:  VanHilton M replied 18 days ago.

After you swap try your computer.

Customer: replied 18 days ago.
All done and still nothing
Expert:  VanHilton M replied 18 days ago.

If your computer starts but displays nothing, you should check is if your monitor is working properly. Check the power light of your monitor to verify that it's turned on. If your monitor won't turn on, unplug the power adapter of your monitor, and then plug it back into the power outlet.

Expert:  VanHilton M replied 18 days ago.

Let me know if I can be of further assistance. Thank You.