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Mian-Wisal Ahmad
Mian-Wisal Ahmad,
Category: Computer
Satisfied Customers: 2046
Experience:  Field Engineer at DWP Group
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I am trying to access FaceTime but l ave changed my email

Customer Question

I am trying to access FaceTime but l ave changed my email address. This is causing problems as only my old BT address is accepted by you. I have tried giving my new email address but this als o is not accepted.
JA: Are you logged into your email account on any other devices?
Customer: Yes
JA: Do you have security questions or a phone number on file to help reset your password?
JA: Anything else you want the Email Expert to know before I connect you?
Customer: That’s all at the moment
Submitted: 4 months ago.
Category: Computer
Expert:  Mian-Wisal Ahmad replied 4 months ago.

Hi, my name is***** to Just Answer. I understand how you feel. That sounds frustrating. Hopefully, we can get this resolved quickly.

Dear valued customer, kindly visit and follow the directions in the link below. Do let me know if you stuck at any point: