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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 61691
Experience:  Over 15 years of consulting to the IT industry
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My phone not working on 01935 816694, its on a land line,

Customer Question

my phone not working on 01935 816694
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: its on a land line
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: removed all phones I have three and tested each one it came up as now line
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: no
Submitted: 8 days ago.
Category: Computer
Expert:  Richard replied 8 days ago.


Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.

I’m sorry to hear you're having trouble with your service . I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the phone modem the phone connects to (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the modem, turn it on and tell me please if it is now operating correctly.

Let me know the results please