How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 61687
Experience:  Over 15 years of consulting to the IT industry
Type Your Computer Question Here...
Richard is online now

Divert calls from switchboard to mobile phone. Account No

Customer Question

divert calls from switchboard to mobile phone. Account No VP97693270
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: IPHONE supplied by BT
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: This phone has never been on divert. Business here is closing tomorrow and I would like to be able to divert switchboard phone to this mobile when I am working from home.
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: nothing else. How many mobiles can be diverted from Switchboard. Can our switchboard to diverted to another bt landline.
Submitted: 8 days ago.
Category: Computer
Expert:  Richard replied 8 days ago.

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please follow the steps here to divert calls

Let me know how you go please

Customer: replied 8 days ago.
Hi Richard sorry this phone is account 98877967 EE. Will this make a difference to you?
Expert:  Richard replied 8 days ago.

No it is ok, the instructions I gave you in my last message will work.