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Ricky- Expert Tech
Ricky- Expert Tech, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 5920
Experience:  5+ Years in IT Support
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Commputer O.K. - Landline at fault, Model Not known but BT

Customer Question

Commputer O.K. - Landline at fault
JA: What's the brand/model of your phone system?
Customer: Model Not known but BT system
JA: How long has this been going on with your phone system? What have you tried so far?
Customer: For two or three days I believe, tried nothing to date. Relied on Mobile which suddenly has given up on me.
JA: The Phone System Technician will be able to walk you through that. Anything else you want the Phone Expert to know before I connect you?
Customer: Open Reach on behalf of Sky has been working on my line a few weeks back. Am severely visually impaired so am trying hard not to get paranoid !
Submitted: 4 months ago.
Category: Computer
Expert:  Ricky- Expert Tech replied 4 months ago.

Hi, my name is ***** ***** I will do my best to help you today. Who is your phone service provider?

Expert:  Ricky- Expert Tech replied 4 months ago.

Without the information requested in my previous response, I can only give you a general answer, but I hope this helps. If you have BT Phone service, you will need to call them directly at###-##-####596931 to have them check on your landline.