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Joseph Newman
Joseph Newman,
Category: Computer
Satisfied Customers: 893
Experience:  Lead Technician at Maryville City Schools
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Tried 6 times, got fresh password, still can't sign in!! i

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tried 6 times, got fresh password, still can't sign in!!
JA: What exactly are you having trouble accessing?
Customer: i keep getting "incorrect details" flagged up
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: trying to sign in on tv
JA: What's the brand and model number of your TV? How old is it?
Customer: new samsung with a mile of serial numbers. do you really need them?
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Works fine
JA: How long has this been an issue with your Samsung? What happened right before this?
Customer: nothing happened before this other than trying to open this new account.
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no thanks

Hello, my name is Joseph and I'm happy to help you with your question today.

Joseph Newman and 9 other Computer Specialists are ready to help you
Customer: replied 2 days ago.
i know my email address is correct. ive changed my password, probably 3 times because of failure to enter. just put new password in, still no luck

What device are you using?

Customer: replied 2 days ago.
trying to open hub account on itv via samsung tv (new)

This may help.

Give us a call1-800-SAMSUNG (1-800-726-7864)

Customer: replied 2 days ago.
don't understand "give us a call" and samsung details?

Yes for assistance with the account creation.

Customer: replied 2 days ago.
my card payment to you has now been blocked, certainly not on credit terms from me. I want to abandon this exersise now.

Then go to to cancel.

Customer: replied 2 days ago.
Too old in the tooth
Too much bother
Just go there you'll be able to cancel. Have a good day.