Thank you very much for your patience! To connect me to your computer, so that I can help you remotely, please follow these easy steps:
1) --> Click here <--
2) Click the green "I Agree" button.
3) You are offered a file for download that is called "Elsinore.ScreenConnect.Client.exe", please download it (click "Save" or "Run"). Please note: with some internet browser´s it is automatically downloaded and will appear on the bottom bar of your internet browser after the download completed.
4) Start "Elsinore.ScreenConnect.Client.exe" by double-clicking on it from either within your "Downloads" folder or from the bottom bar of your browser. If you can´t find it there, you can also press CTRL + J to open the list of your recent downloads and click on it there.
5) If Windows asks you if you would like to allow the program to make changes to your computer, please click "Yes" / "Run".
We will then be automatically connected.
If you are having problems with starting the connection, please just let me know, I am here to assist you!