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Hello, my name is*****'m happy to assist you today with your LG tv, Lets get started!
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can we please try the following:
Try powering off the LG tv,pull the power cable out of the LG tv, wait for 1 minute, then put the power cable back in. After this try again.
What is the model?
Please let me know how this goes.