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Jeffrey B
Jeffrey B,
Category: Computer
Satisfied Customers: 3455
Experience:  ICT Support 1/2/3/ Line at Peopleware
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I am a now tv customer, LG 10 YEARS OLD, no tv works ok on

Customer Question

hi my name is ***** ***** am a now tv customer
JA: What's the brand and model number of your TV? How old is it?
Customer: LG 10 YEARS OLD
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no tv works ok on free view + D V D
JA: How long has this been an issue with your LG? What happened right before this?
Customer: I just want to renew id with with nowtv but have had problems with conection with them .can you help
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no thanks
Submitted: 13 days ago.
Category: Computer
Expert:  Jeffrey B replied 13 days ago.

Hello, my name is*****'m happy to assist you today with your LG tv, Lets get started!

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can we please try the following:

Try powering off the LG tv,pull the power cable out of the LG tv, wait for 1 minute, then put the power cable back in. After this try again.

What is the model?

Please let me know how this goes.

Kind regards,