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Hello, my name is*****'m happy to assist you today with your HP laptop, Lets get started!
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can we please try the following:
please install the drivers for the HP here:https://support.hp.com/us-en/product/detect
Please let me know how this goes.
Please click the link on the pc and open the download:https://join.zoho.eu/689219792
understood, thank you
is it not powering on?
What is not working?
is the laptop not powering ON?
does the screen not work?
where did we buy the laptop?
Thank you, ***** *****
did we try to connect argos here?:https://www.argos.co.uk/help/contact-us
I will be standing by.