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Jeffrey B
Jeffrey B,
Category: Computer
Satisfied Customers: 3454
Experience:  ICT Support 1/2/3/ Line at Peopleware
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I had buy hp laptop from Ảgos bearwood in 8of feburary

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hello sir i had buy hp laptop from Ảgos bearwood in 8of feburary 2020.Now its not working.
JA: What's the model and Operating System (OS) of your HP?
Customer: UN 3481
JA: What have you tried so far with your HP? Have you installed any updates recently?
Customer: 3months no updates
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: sir we need another laptop or repair it.

Hello, my name is*****'m happy to assist you today with your HP laptop, Lets get started!

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can we please try the following:

please install the drivers for the HP here:https://support.hp.com/us-en/product/detect

Please let me know how this goes.

Kind regards,

Jeffrey

Jeffrey B and 5 other Computer Specialists are ready to help you
Customer: replied 9 days ago.
I bought my laptop from Argos( Bearwood) on 8th February 2020 2and now it is not working
Customer: replied 9 days ago.
change my lspotop
Customer: replied 9 days ago.
change my laptop
Customer: replied 9 days ago.
ok

Great,

Please click the link on the pc and open the download:https://join.zoho.eu/689219792

Please let me know how this goes.

Kind regards,

Jeff

Customer: replied 9 days ago.
my laptop no working sir

understood, thank you

is it not powering on?

Kind regards,

Jeffrey

Customer: replied 9 days ago.
sir my laptop no working

understood, thank you

What is not working?

Kind regards,

Jeff

Customer: replied 9 days ago.
sir change my laptop

Thank you,

is the laptop not powering ON?

does the screen not work?

Kind regards,

Jeffrey

Customer: replied 9 days ago.
change my laptop sir

Thank you,

where did we buy the laptop?

Kind regards,

Jeffrey

Customer: replied 9 days ago.
sir change my laptop

Thank you, ***** *****

where did we buy the laptop?

Kind regards,

Jeffrey

Customer: replied 9 days ago.
argos bearwood
Customer: replied 9 days ago.
uk

Thank you,

did we try to connect argos here?:https://www.argos.co.uk/help/contact-us

Kind regards,

Jeffrey

Customer: replied 9 days ago.
ok

I will be standing by.

Kind regards,

Jeffrey

Customer: replied 9 days ago.
I went to Argos yesterday and they told us to contact you.