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Hello, my name is*****'m happy to assist you today with your nighthawk ac2600 smart wifi router , Lets get started!
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can we please try the following:
Try powering off the nighthawk ac2600 smart wifi router , pull the power cable out of the nighthawk ac2600 smart wifi router , wait for 1 minute, then put the power cable back in. After this try again.
Please let me know how this goes.
understood, thank you
do we see a wifi channel of the router?
are you now behind a pc?
do we get a internet connection with a network cable?
please let me connect.
Please click the link on the pc and open the download:https://join.zoho.eu/501055827
can we connect it with a network cable?
is there no network input on the laptop?
I will be standing by.
What is the model? of the netgear?
Use a pointed object such as a pen or a paper clip to press and hold the Restore Factory Settings button, located on the bottom of the router, for over five seconds until the Power LED blinks amber. ii. Release the Restore Factory Settings button, and wait for the router to reboot.
when we connect to the wifi channel, is the password ***** the netgear?
did we install netgear genie on the desktop?
try this link:http://updates1.netgear.com/netgeargenie/update/NETGEARGenie-install.exe?_ga=2.202345361.144402411.1590238189-1007620143.1590238189
can we there setup the netgear?
please let me reconnect.
http://www.justanswer.com/remotedesktop/join.aspx?Session=0ed2dd48-64f4-42ff-b3bb-7ea3a29722be please select this link and follow the on-screen instructions. Please then provide me your cell \ email in the private contact box beneath this chat. Thank you.