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Tech Expert, PC Support Specialist
Category: Computer
Satisfied Customers: 5654
Experience:  Technical Support Engineer
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How can I get my emails back to working on my phone, stopped

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How can I get my emails back to working on my phone, stopped receiving them on 10th March 2020?
JA: How's your Internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?
Customer: Outlook on my laptop but don't about the phone
JA: Are there any antivirus or firewall settings that could block you from receiving mail?
Customer: Don't think so how would I know
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No thank you

Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.

I am sorry to hear you are having trouble with your email. Hopefully, we can get this resolved quickly.

Are you using an android phone or an iPhone?

Customer: replied 12 days ago.
android

Please go to settings, accounts and remove your email account.

Once done add it again with the correct password.

Tech Expert, PC Support Specialist
Category: Computer
Satisfied Customers: 5654
Experience: Technical Support Engineer
Tech Expert and 7 other Computer Specialists are ready to help you
http://www.justanswer.com/remotedesktop/join.aspx?Session=b00f70ee-a34d-4b88-bfdb-c9b0645987de please select this link and follow the on-screen prompts. Please then provide me your cell \ email in the private contact box beneath this chat. Thank you
Customer: replied 12 days ago.
Have reentered my Hotmail and password ***** it's not letting me move on
Ok thank you