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Ricky
Ricky, Computer Support Specialist
Category: Computer
Satisfied Customers: 8410
Experience:  5+ Years in IT Support
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I have an I phone number 07941235689 my phone has been

Customer Question

My name is ***** ***** I have an I phone number***********my phone has been damaged in an accident and the screen is broken ,I have no other way of contacting you other than email , I have insurance through virgin but I’m having to use this email address as only way of contact ,could you please advise me what to do next ,thanks
JA: When did you last charge your phone?
Customer: overnight last night
JA: Have you tried a force reboot (pressing and holding the Power button)?
Customer: the screen is smashed and I can’t see the screen
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: the phone is not useable
Submitted: 1 year ago.
Category: Computer
Expert:  Ricky replied 1 year ago.

Hi, my name is ***** ***** I will do my best to help you today. In order to request a phone repair, you will need to contact Virgin directly online. You can reach Virgin by going to this page, scrolling to the bottom, and clicking Message Us: https://www.virginmedia.com/shop/contactus/accounts-and-billing

Customer: replied 1 year ago.
Thank You.
Expert:  Ricky replied 1 year ago.

You're welcome