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Ask Vincent Breeuwsma Your Own Question
Vincent Breeuwsma
Vincent Breeuwsma, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 30
Experience:  IT projectmanager at Sanoma
102644703
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I've forgotten my Apple password and need it to download

Customer Question

I've forgotten my Apple password ***** need it to download Zoom
JA: When did you last change your password ***** Apple ID?
Customer: I bought my laptop at John Lewis about six years ago and they set it up for me - I dont remember what my password *****
JA: Did you try resetting through Apple's online account reset tool?
Customer: No - how do you do that?
JA: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?
Customer: Oh thats great - no that was all I needed
Submitted: 1 year ago.
Category: Computer
Expert:  Vincent Breeuwsma replied 1 year ago.

Hi there, my name is ***** ***** it is a pleasure to help you today. I understand these problems can be frustrating but I will do my best to solve this as fast as possible for you.

Please reset your Apple ID. This can be done in various ways. Please visit this link to choose one.

Thank you