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Home phone doesn't let us call out and doesn't receive calls. The instruments are plugged in, charged up and not touched since they worked yesterday .................... please help. Number is ************ JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: Panasonic. Four sets in good working order. JA: How long has this been going on with your Panasonic phone? What have you tried so far? Customer: Just this morning. We have tried to phone us from our mobiles and tried phoning to our mobiles. The instruments as well as our mobiles make the usual noises-like when number is ***** dialed by the instruments. JA: Anything else you want the Smartphone Expert to know before I connect you? Customer: No. Thank you.
Hi there and welcome to Just Answer tech support, I'm expert Ashu. I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.
May I please know the device and model of your device?
Without the information requested in my previous response, I can only give you a general answer, but I hope this helps.
A. Ensure that the telephone line cord and the AC adaptor are properly connected.b. Ensure that there are no broken pins on the telephone line cord.c. Ensure that you are using the supplied phone lead.d. If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly. If the unit operates properly, please check the splitter.e. Unplug the phone from the electrical socket and remove the batteries from the base unit for approx. 30 minutes.f. Disconnect the base unit from the telephone line and connect the line to a known working telephone, for example your neighbor’s phone.
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Thanks, ***** ***** your concern.
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