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I am sorry to hear that you are facing this issue with your Amazon account. I know that can be frustrating. I will try my best to assist you.
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Here is how you can fix this.
To recover your password, please enter your email address on the link provided below:
Click next and answer as many questions as possible in the most details that you can to try and recover your account.
If that doesn't work, please contact amazon customer service at 1-***-***-****
Please let me know if you have follow up questions. I will be happy to assist you.
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