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I’m so sorry to hear about your issue. I know that can be frustrating. Hopefully, we can get this resolved quickly. I understand you cannot disable capslock.
The problem you're having is a setting in your control panel.
Go to Control Panel and click on ease of acces...and click on MAKE THE KEYBOARD EASIER TO USE...unclick Turn on StickyKeys, Togglekeys and filter keys. Then go to control panel and open Keyboard...and increase the repeat and delay rate. If all these doesnt work...it means it might be a hardware problem
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