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Anikesh G
Anikesh G, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2009
Experience:  SAP Customer Relationship Management Consultant at Wipro Technologies
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I am unable to start my Galaxy S6 TAB, I press the buttons

Customer Question

I am unable to start my Galaxy S6 TAB
JA: What exactly is frozen or not starting up for you?
Customer: I press the buttons and still get a complete blank
JA: What Samsung model do you have? And the Operating System (OS)?
Customer: Galaxy S6 I do not know the operating system.
JA: How long has this been going on with your computer? What have you tried so far?
Customer: It has been going on since this afternoon. I have tried recharging the device.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I do not think so.
Submitted: 1 year ago.
Category: Computer
Expert:  Anikesh G replied 1 year ago.

Hi there and welcome to Just Answer tech support, I'm expert Ashu. I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

May I know what error message you see while starting your Galaxy S6 Tab?

Customer: replied 1 year ago.
I do not see any error message; just a completely blank screen
Customer: replied 1 year ago.
HAs anything happened yet?
Expert:  Anikesh G replied 1 year ago.

Please click on the below YouTube link and follow the steps to get this issue fixed:-

https://www.youtube.com/watch?v=VwKZTHb8WFE