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Hi. I'm Maria Nina, your tech expert for today. I'm sorry to hear you are having this problem. I will do my best to help you sort this out quickly.
About your question, yes, you can install Zoom and Skype in your laptop. Is this running Windows 10?
If you want, I can give you the link to download and install Zoom and Skype.
Here is the link to download Zoom: https://zoom.us/support/download
And here is the link to download Skype: https://www.skype.com/en/get-skype/
For laptops, if it has a built-in camera, it can be found on top of screen.
It has a built-in microphone that can be used when you use Zoom or Skype.