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Follow the steps below to perform a clean uninstallation and reinstallation of Acrobat to resolve the issue:-
Uninstall Acrobat and the Creative Cloud Desktop Application using the Cleaner tool:-
Delete all Adobe folders located at /Library/Application Support and ~/Library/Application Support.
Delete All Adobe preferences from /Library/Preferences and ~/Library/Preferences.
Restart the machine.
Install Acrobat from the link below:-
Launch Acrobat and Sign in to activate it.