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Hi, my name is ***** ***** I will do my best to help you today. Unfortunately the only possible way to restore an iPhone is with a computer using iTunes. This will erase everything on it. To do so, please do the following:
Open iTunes on your computer
Plug in the iPhone/iPad to the computer via the USB charging cable
Click the small iPhone/iPad icon at the top left of iTunes
Click Restore iPhone/iPad…
iTunes will download the software and restore the iPhone/iPad
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