Ask a Computer Question, Get an Answer ASAP!
Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Go to www.gmail.com
Click the gear icon and open "Settings," then choose "Labels" to see which of your message types are displayed in the left menu. Click "Show" beside "Sent Mail."Then send an email and tell me if it shows please
You will see it in the top right in www.gmail.com
Can you do the steps on your computer instead please
On the computer, you go to
Sign in and you will see it top right
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
I am sorry you are disappointed in my service.
The gear wheel is there, when my instructions are carefully done, it shows on any computer using that web page.
I do not know which page you are on but it is not www.gmail.com sorry
Then send an email and tell me if it shows please
yes I saw and replied
Can you please send an email and tell me if it shows please
I do not understand the confusion with me asking you to send an email and see if the problem is resolved.
Please explain what you do not understand with this instruction I keep repeating to you please
I feel there is a communication issue here, I believe it is best I opt out for another expert you may have better success with.
You do not need to do anything, you will be contacted when another expert takes over.
Thank you and all the best
Please read the following response in its entirety carefully.It sounds like you may have already done this but the primary way to reset a Google password ***** ***** using the online account recovery tool. That tool can be found by clicking on the following link: https://accounts.google.com/signin/recoveryIt will take you to a page where it will try to verify you as the owner of the account. If it can verify you, then it will give you the option to reset your password ***** recover your account.IF THAT does not work, for any reason please fill out the bottom part of this form: https://support.google.com/accounts/contact/disabled2Be sure to include a secondary e-mail address that you currently have access to where they can contact you. Google will be the only ones who have direct access to your account, so this would be the only remaining option. If they say the account is not recoverable, then unfortunately your only option would be to create a new account.I hope all that makes sense. If you have any further questions on this, just let me know. Bear in mind that I do not personally have access to your account or the ability to reset your password.
Are you using software to access your emails?
Do you use Outlook to access them?
You have requested the secure remote assistance.
Thank you for requesting the Secure Remote Assistance. It would be my pleasure to assist you. To start please go to the link: https://secureremoteassistance.screenconnect.com/Enter the code: 231678 and follow the steps to start. Please let me know If you have any issues, I am patiently waitingRegardsAndy