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Tech-Expert, PC Support Specialist
Category: Computer
Satisfied Customers: 12602
Experience:  Technical Support Engineer
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Can’t access my bill details, I am told my password is

Customer Question

Can’t access my bill details
JA: What exactly are you having trouble accessing?
Customer: I am told my password ***** *****
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: dont know
JA: How long has this been going on with your computer? What have you tried so far?
Customer: can type in my email as the user name and then what Inthink is my password
JA: Anything else you want the Email Expert to know before I connect you?
Customer: cant think of anything
Submitted: 1 year ago.
Category: Computer
Expert:  Tech-Expert replied 1 year ago.

Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.
I am sorry to hear you are having trouble with your account. Hopefully, we can get this resolved quickly.

May I know the exact account for which you forgot the password?

Expert:  Tech-Expert replied 1 year ago.

May I know if you are still connected with me?

Expert:  Tech-Expert replied 1 year ago.

Hello, I noticed you haven’t had time to respond to my inquiry, so based on the information you have given me, this is the best answer that I am able to provide at this time. If this does not solve your issue, please feel free to come back and provide me with more information and I will do my best to help you find a solution.

Please visit your account login page, click on forgot password ***** follow the instructions to recover the password.