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Anikesh G
Anikesh G, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1998
Experience:  SAP Customer Relationship Management Consultant at Wipro Technologies
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Doro phone bought October 2019 is not working properly.

Customer Question

Doro phone bought October 2019 is not working properly. Where do I get help?
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: doro 6030 The operator is EE
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: Earlier this week the screen couldn't be read properly. Couldn't read messages or pick a contact to phone. Works fine on incoming calls and if the number is ***** in for outgoing calls. Didn't know what to try other than charging and waiting to see if it righted itself.
JA: The Smartphone Technician will be able to walk you through that. Anything else you want the Smartphone Expert to know before I connect you?
Customer: I wouldn't have regarded the Doro 6030 as being a Smartphone but maybe I am wrong.
Submitted: 1 year ago.
Category: Computer
Expert:  Anikesh G replied 1 year ago.

Hi there and welcome to Just Answer tech support, I'm expert Ashu. I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

Please call on the below contact details of Doro customer support team. They will be able to assist you with this.

Their lines are open from 08.00 to 16.30, Monday to Friday except for holidays.

Telephone 0800(###) ###-####/p>

E-mail *****@******.***

Customer: replied 1 year ago.
Do not want to spend £22
Expert:  Anikesh G replied 1 year ago.

You may ignore the automated pop-up message that you see on your screen. It is completely optional.

Customer: replied 1 year ago.
Mobile has received two messages which may be from you but I cannot read them
Expert:  Anikesh G replied 1 year ago.

I've sent you the below message before:-

Please call on the below contact details of the Doro customer support team. They will be able to assist you with this.

Their lines are open from 08.00 to 16.30, Monday to Friday except for holidays.

Telephone 0800(###) ###-####/p>

E-mail *****@******.***

Customer: replied 1 year ago.
Thank you for the above information.
Expert:  Anikesh G replied 1 year ago.

Your welcome.

Have a great day!

Customer: replied 1 year ago.
Thank you for the above information
Expert:  Anikesh G replied 1 year ago.

Your satisfaction is my goal.