How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Robert H Your Own Question
Robert H
Robert H, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 5396
Experience:  Computer and IT support Engineer
Type Your Computer Question Here...
Robert H is online now

Do l speak to the technician personally on phone or on my

Customer Question

Hi do l speak to the technician personally on phone or on my tablet if l subscribe £5 .
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: Smartphone
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: Not my phone l mess up my goggle account and cannot receive e-mail from my yahoo. account all l want to know is do l speak to the technician on line .
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Yes do l speak him in person or have to do it on line
Submitted: 1 year ago.
Category: Computer
Expert:  Robert H replied 1 year ago.

Hello and welcome to JustAnswer, an independent Question & Answer web portal. My name is ***** ***** I am happy to be assisting you today! ­čśŐ

Please note: If you get an offer for premium service please hold off on that for now. That offer is automatically generated by this website, not by me. I can offer you whatever is needed to solve your problem.

I’m sorry to hear you're having trouble with your Google account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please be aware that Google takes account privacy AND security very seriously. It will only return the account back after the original owner provides enough accurate information to prove such. To recover your account you will need to use the Account Recovery Form.

Read over this form carefully. Do your best to provide the most accurate answers as possible. This will be the only way to prove the account is yours.

Account recovery tips:
Make sure to complete the form from a device you have regularly used in the past - such as your mobile phone or laptop.
Make sure to complete the form from previously used physical location/IP address - such as your house or work location.
Try your best to answer as many possible answers correctly. It's ok if you miss one.
If you're unsure about some answer or specific dates, don't be worried - just give it your best guess.
Attempting the form multiple times, will result in your account being blocked.

Let's begin! You can reset the password *****
If you no longer have access to your phone number set on the account to recover it, you can click on "Try another way". This will prompt for additional options such as:
1) the last password *****
2) phone number (current or previous),
3) security question,
4) Verification code by email
5) another email used in the past.

Remember to use a device and the browser you used in the past to access Gmail so will be easier to reset your password.

Thank you very much for your time & patience while I typed up your response. Also, thank you for giving me the chance to help out today.

If there is anything else that I can help with today, please let me know. My goal is to provide excellent service to you!

Thank you,(Your friendly expert)